“Where journeys connect people, places, and memories.”
Synergy Scenic Tours is committed to protecting the privacy of our guests and website visitors. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988.
• Name and contact details (phone number and email address)
• Booking information (tour dates, group size, preferences)
• Payment information (processed securely through our booking platform we do not store card details)
• Communication records (emails and messages between you and Synergy Scenic Tours)
• Website usage data (via Google Analytics anonymised)
To process and confirm your booking
• To contact you regarding your tour (confirmation, pickup details, day-before contact)
• To respond to enquiries and provide customer service
• To send occasional marketing communications (only with your consent you may unsubscribe at any time)
• To improve our website and services through anonymised analytics
Your personal information is stored securely and is only accessible to Synergy Scenic Tours staff involved in delivering your tour. We do not sell, trade, or share your personal information with third parties except where required to process your booking (e.g. our booking platform provider) or as required by law.
If you book through a third-party platform such as Viator, GetYourGuide, or Klook, your personal information is also subject to that platform’s privacy policy. Please review their policies directly.
Our website uses cookies to improve your browsing experience and for analytics purposes. You may disable cookies in your browser settings, though this may affect some website functionality.
You have the right to access, correct, or request deletion of your personal information held by Synergy Scenic Tours. To exercise these rights, please contact us at info@synergyscenictours.com.
For any privacy-related enquiries, please contact us at info@synergyscenictours.com or +61 422 566 486.